Privacy policy

Privacy Policy

Last Updated: November 23, 2025

Agha Jee Uniforms (“we”, “us”, “our”) operates this online store and website, along with all related services, features, tools, and content (collectively, the “Services”). Our store is powered by Shopify, which helps us provide a smooth, secure, and reliable shopping experience in Pakistan.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, create an account, or interact with us in any way.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

“Personal Information” refers to data that identifies you or can be linked to you. We may collect the following:

a. Contact Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

b. Order & Payment Information

  • Payment method (COD, bank transfer, card details processed securely by Shopify/payment gateways)

  • Transaction details

  • Order history

(Note: We do NOT store your card or banking details directly. All payments are securely processed by Shopify or verified third-party payment gateways.)

c. Account Information

  • Username, password, preferences

d. Device & Usage Information

  • IP address

  • Browser and device type

  • Pages viewed, actions taken, and timestamps

  • Cookies and similar technologies

e. Communication Data

  • Messages, inquiries, feedback, or customer support requests

2. How We Collect Information

We collect information from:

a. Directly from You

When you place an order, create an account, fill a form, or communicate with us.

b. Automatically

Through cookies, website analytics, and device information.

c. Third Parties

Including Shopify, payment processors, shipping/courier partners, and marketing platforms.

3. How We Use Your Information

Depending on how you interact with our Services, we use your data to:

a. Process and Fulfil Orders

  • Confirm orders

  • Process payments

  • Deliver items through courier partners

  • Handle returns or exchanges

b. Improve and Personalize Services

  • Save your preferences

  • Recommend products

  • Analyze and improve website performance

c. Marketing & Promotions

  • Send promotional emails, SMS, WhatsApp messages

  • Show personalized ads on websites and social media

(You may unsubscribe from promotional messages anytime.)

d. Security & Fraud Prevention

  • Verify identity

  • Protect our website and customers

  • Detect fraudulent or suspicious activity

e. Customer Support

  • Respond to inquiries

  • Assist with orders, accounts, or issues

f. Legal Compliance

  • Respond to lawful requests

  • Comply with Pakistani laws and regulations

4. Sharing Your Information

We may share your information with trusted partners only when necessary:

a. Shopify (Store Hosting & Security)

Shopify processes and stores information to operate our store securely.

b. Courier & Logistics Partners

To deliver your orders or manage returns.

c. Payment Processors

For secure payments (card payments, bank transfers, etc.).

d. Service Providers

For activities like:

  • Website analytics

  • Email/SMS sending

  • Cloud storage

  • Marketing services

e. When Required by Law

If we must comply with legal requests, investigations, or regulatory requirements.

f. With Your Consent

When you intentionally use third-party integrations or social media logins.

5. Cookies and Tracking Technology

We use cookies to:

  • Remember your cart

  • Improve site performance

  • Deliver personalized content and ads

You can manage cookies through your browser settings.

6. Children’s Privacy

Our store is not intended for children under 18.
We do not knowingly collect information from minors.
If you believe a child has provided data, contact us to request deletion.

7. Security of Your Information

We take reasonable technical and organizational measures to protect your data.
However, no online transmission is 100% secure.
Please avoid sharing sensitive information over unsecured channels.

8. How Long We Keep Your Information

We retain data only as long as necessary to:

  • Fulfil orders

  • Maintain your account

  • Meet legal obligations

  • Resolve disputes

When no longer needed, we securely delete it.

9. Your Rights and Choices

Depending on your location and Pakistani law, you may have the right to:

  • Access your personal information

  • Request deletion of your data

  • Update or correct your information

  • Opt out of promotional communications

  • Request a copy of your stored data

To exercise these rights, contact us using the details below.

10. International Data Transfers

Since Shopify hosts our store, your data may be processed in other countries.
Shopify uses industry-standard safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy occasionally.
Whenever we make significant changes, we will update the date at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

📧 aghajeeuniforms@gmail.com
🏬 Agha Jee Uniforms
Plot 458, D-Block, Amir Road, Shadbagh, Lahore — 54900, Pakistan